Terms & Conditions


All rates are in NZ$ and inclusive of GST (Goods & Services Tax).

Booking & Payment

A booking will be accepted and later confirmed upon receipt of payment of a deposit, with balance payable at a later date. Payment may be made by Cash, Direct Bank Credit, Credit Card - Visa, Mastercard (excl.Amex).

A tour itinerary will be followed as closely as possible, and may in some cases may be affected by weather, road conditions or mechanical breakdown. In such cases alternative destinations and activities will be included where possible.
Any changes made by 3rd party attraction operators to be beyond our control. Should a tour be shortened by the hirer, no refund will be payable. Lyttelton Shore Trips reserves the right to charge any additional time/services incurred outside the agreed tour booking.


In the event of a cancellation of one of our pre-booked tours being necessary, the following cancellation fees would apply: For a notification of cancellation being 24 hours or greater from tour date/schedule and brought about by weather conditions, a zero cancellation fee of tour cost may apply. For a notification of cancellation being less than 24 hours from tour date, or when a cruise ship is unable to berth/anchor due to weather conditions, a 10% cancellation fee of tour cost would apply. In the unlikely event of Lyttelton Shore Trips having to bring about a cancellation, a full refund of payment(s) would be made.


We will endeavour to provide the vehicle intended but do reserve the right to substitute an alternative vehicle of similar standard should it be deemed necessary.
All our vehicles are fully licensed as Passenger Service Vehicles, hold current Certificate Of Fitness, with the driver being a holder of a New Zealand Government Passenger Service Licence.
All vehicles are fully groomed prior to commencement of tour with full care being taken throughout the tour.
Drinking & eating within the vehicle at sole discretion of driver.
Smoking is not permitted within the vehicle.
Any damage caused to the vehicle by the hiring party will be charged for.

Passengers & Property
No liability will be accepted for damage or loss to a passenger's property of belongings, or injury.
Where seat belts are fitted it is the passenger's responsibility to use them at all times.
All passengers agree to behave in a responsible and orderly manner. Failure to do so could result in the tour being prematurely terminated, with rights to a refund being forfeited.

Failure to read or understand these term and conditions by the hiring party does not release our rights to enforce them.